HONGKONGGO collects the name, contact details, language and journey requirements you choose to submit, including your route, schedule, group size, luggage and vehicle preference, plus any optional addresses, flight, company and notes. We use these details to handle your enquiry and keep its reference, submission time and consent record. Please do not submit identity document numbers, payment card details or unnecessary sensitive information.
Enquiries are stored in Cloudflare D1 and are accessible only to authorised site owners for handling your request; they are not displayed publicly. Each submission is deleted from the enquiry database after 90 days. If further follow-up is needed, please submit only the details still required. Submitting an enquiry does not confirm a booking or mean customer support has replied.
We retain aggregate statistics that are not linked to an individual for 400 days. These cover page views, website language, broad source and device categories, and use of enquiry forms and contact buttons. Analytics use no cookies, visitor identifiers or browser fingerprints and store no full referrer URLs, URL query strings, form contents or contact details. A contact-button click does not confirm a conversation or sale.
To help you switch languages, your browser keeps journey cities, date, passenger count and one-way or return selection for the current tab session. This is a local form draft, not browsing tracking. Your name, contact details and notes are not included in that draft.
Cloudflare provides this website’s hosting and network services. The provider may process IP addresses and technical logs for delivery, security and operational diagnostics; these are not added to the aggregate visit statistics. Visit statistics are handled separately from enquiry information.
To request access, correction or deletion, contact the HONGKONGGO site owner through a contact option on this website or write “Privacy request” and your original enquiry reference in the enquiry form notes. Include contact details we can use to verify the request. No identity documents or payment details are needed.