--- title: "Lost your foreign passport in Hong Kong? Reporting and departure | HONGKONGGO" url: "https://hongkongtomacau.com/en/guides/hong-kong-visitor-lost-passport-guide/" language: "en" last_modified: "2026-11-11" --- [Travel Journal]()/Entry requirements # Lost your foreign passport in Hong Kong? Reporting and departure For visitors who lose a foreign passport in Hong Kong: police reports, consular replacement, landing slips, permitted stay and onward travel checks. Compiled by HONGKONGGO Published 11 Nov 2026 8 min read Facts checked 11 Nov 2026 [![Traveller phones for replacement-document advice and takes notes at a Hong Kong hotel]()]() An illustration of contacting a consular service, not a case record or evidence that replacement has been approved. HONGKONGGO · Illustration [View full-size image]() ## In this guide 1. [First establish which traveller this guide covers]() 2. [Stage one: report the loss and keep a clear account]() 3. [Stage two: ask your consulate which document you need]() 4. [British-citizen example: emergency documents are not accepted everywhere]() 5. [Stage three: check your Hong Kong limit of stay]() 6. [Losing only the landing slip is a different problem]() 7. [Adjust flights, accommodation and transfers after checking the facts]() 8. [Sources & further reading]() [Discuss your journey]() The essentials If your foreign passport goes missing during a visit to Hong Kong, deal with two things together: **report the loss and ask your country's consular service how to obtain replacement travel documentation**. A police report, a passport photograph on your phone and a landing slip are different documents. None automatically replaces what you need for departure and boarding. If your departure is approaching, contact your airline and Hong Kong Immigration early rather than waiting until check-in. ## First establish which traveller this guide covers This guide is for short-term visitors already admitted to Hong Kong who travel on a foreign passport. It does not merge their procedures with those for Hong Kong residents losing HKSAR passports overseas, Mainland visitors losing Exit-entry Permits, or visitors who have lost only a landing slip. Nationality, status and the next destination affect the process. Explain any dual-nationality or other relevant circumstances to the appropriate authorities. Local reporting about passport loss highlights police records and the issuing authority, but claims such as “as fast as two days” may concern a different document and applicant group. **They are not a universal processing time for foreign visitors in Hong Kong.** This guide offers no same-day replacement promise, document-processing service or guaranteed route to departure. ## Stage one: report the loss and keep a clear account The [Hong Kong Tourism Board's emergency guide]() advises making a lost report at the nearest police station, then contacting your consulate for a replacement. For police-station locations, its listed police hotline is **+852 2527 7177**. If theft is involved, explain what you know; do not describe an uncertain loss as a confirmed crime. Write down when you last had the passport, where you discovered the loss, your name, nationality, passport number and intended departure. Existing photocopies, digital copies and reservations can help explain the situation. Do not publish complete identity documents or verification codes. Ask police what record they can provide and how to obtain a copy, then ask the consulate which documents its actual application requires. Requirements are not identical across nationalities. [![Historical photograph of the Airport Police Station building and lawn in Hong Kong]()]() Airport Police Station photograph uploaded to Commons on 28 July 2006; capture date unconfirmed. Visitors are not being directed to the airport specifically to report a loss. Photo / author: Green fish~commonswiki (attribution stated/assumed on the Commons file page) · [HK Airport Police Station 機場警署.jpg]() · [CC BY-SA 2.5]() Resized proportionally and converted to WebP without cropping; original licence retained. [View full-size image]() The search for the physical item can proceed in parallel through your hotel, transport operator or the last venue you visited. However, leaving a lost-property enquiry and simply waiting is not a complete response. If the passport appears lost and you are due to leave that day, address reporting and replacement with its issuer before deciding whether the original trip can proceed. For tracing ordinary belongings, see the [Hong Kong lost-property guide](). ## Stage two: ask your consulate which document you need Reach the relevant Hong Kong consular page through your national government's official website, and check its application and contact routes. Do not submit identity information to an advertisement or a map listing merely because it says “visa assistance”. Some services require appointments; having an office address does not mean you can walk in at any time. Explain the whole situation on first contact: you are in Hong Kong, the passport is missing, whether you have a copy, your departure date, any transit and the next destination. Ask whether to apply for a replacement passport or an emergency travel document; which identity evidence and photographs are needed; how to submit them; whether attendance is required; and when you can expect information about collection. Confirm fees and timings with the issuer rather than borrowing another nationality's experience. [![Three steps after losing a foreign passport: report to police, contact the consulate and check departure arrangements]()]() A police report is not a travel document. Verify replacement, Hong Kong departure and destination acceptance separately. HONGKONGGO · Illustration [View full-size image]() A new travel document does not automatically settle visas associated with the old passport, the next transport booking or entry eligibility. Tell the consular service about every destination and transit point, and verify the relevant requirements with border authorities and carriers. For a multi-country itinerary, establish which legs the document supports rather than asking only whether you can “take a flight”. ## British-citizen example: emergency documents are not accepted everywhere The [British Consulate-General Hong Kong]() describes an emergency travel-document route for people abroad whose passport is lost, stolen, damaged or expired when they cannot obtain a new or replacement passport in time. This section explains the British-citizen route only. It is not a process for every nationality; anyone with a different status should follow the consulate's eligibility instructions. The same page explicitly says an emergency travel document **does not guarantee entry to every country**. A parent or guardian applies for an applicant under sixteen, and public access to the consulate is by appointment. Start with the official application or contact route and establish whether attendance is necessary before planning the journey to Admiralty. [![Historical exterior view of the British Consulate-General near Justice Drive]()]() Photograph dated 17 February 2007 according to EXIF. Historical exterior; public access is by appointment and current consular instructions govern services. Photo / author: MaDonna HM · [HK British Consulate Justice Drive 0.JPG]() · [CC BY-SA 3.0]() Resized proportionally and converted to WebP without cropping; original licence retained. [View full-size image]() What if the original passport turns up after being reported lost? The [UK government's Hong Kong entry guidance]() warns that attempting entry with a passport reported lost or stolen results in refusal. Do not assume finding it makes it valid again. Confirm its status with the issuer, then check with the carrier and destination. Having a photograph of the original does not reverse its reported status. ## Stage three: check your Hong Kong limit of stay Check the stay you were granted on arrival. If replacement may take you beyond the original departure date, or you cannot establish your permitted stay, explain the circumstances through [Hong Kong Immigration's official enquiry channels](). The general enquiry number is **+852 2824 6111**, and the email address is **enquiry@immd.gov.hk**. Ask whether your situation requires an application, further evidence or attendance, then follow the department's instructions. Reporting to police or having a replacement in progress is not permission to overstay. Immigration states that visitors must leave by the expiry of their permitted stay. Only the authority can determine an application or grant a further period. [![Po Yap Road streetscape with Immigration Headquarters on the left]()]() Tseung Kwan O photograph dated 14 September 2024 in the file description; not counter or floor directions. Confirm the responsible section before visiting. Photo / author: Layee LE mANDEIOU · [HK SKD TKO 將軍澳 Tseung Kwan O 寶邑路 Po Yap Road 入境事務處總部 Immigration Headquarters HQ September 2024 R12S 06.jpg]() · [CC0 1.0]() Resized proportionally and converted to WebP without cropping; original licence retained. [View full-size image]() Before travelling to an office, confirm which section handles your specific issue and its access arrangements. Knowing that Immigration Headquarters is in Tseung Kwan O does not put every document issue on the same floor, and Hong Kong Immigration does not thereby become the issuer of your foreign passport. Keep police, consular and immigration case references separately. ## Losing only the landing slip is a different problem Immigration's [non-stamping arrangement for visitors]() explains that the landing slip records your name, travel-document number, arrival date, conditions and limit of stay. Keep it while in Hong Kong. **Under normal circumstances, losing the landing slip alone does not affect departure clearance.** That statement is not permission to travel without a passport. If a replacement slip is required, the department describes free replacement in person at the Extension Section, 5th Floor, Administration Tower, Immigration Headquarters, 61 Po Yap Road, Tseung Kwan O, New Territories. Recheck current office hours and your case's requirements before visiting. If both passport and slip are lost, explain both; replacing a slip does not resolve the travel-document problem. ## Adjust flights, accommodation and transfers after checking the facts The Tourism Board notes that passport replacement may take time and that rescheduling a flight may be necessary. Ask the airline about change conditions and document requirements, then use the issuer's progress information to decide the next step. Avoid repeatedly buying non-refundable tickets before you know the documentation will be usable. [![Document folder, abstract flight screen and calendar used to plan a revised departure]()]() Illustration of coordinating paperwork and travel; no real document or usable flight booking is shown. HONGKONGGO · Illustration [View full-size image]() If your next stop is Macao or Mainland China, leaving Hong Kong and entering the next jurisdiction remain separate checks. Verify acceptance of the emergency document and the status of existing visas or permissions independently. A reserved ferry, car or hotel establishes none of these. Share confirmed application, collection and transport arrangements with companions. Where appropriate, other group members may continue their original plans rather than everyone waiting at a counter for an uncertain outcome. For a connecting flight, also explain the transit airport, changes of airline, whether bags must be checked again and whether the connection requires entry. These are questions to verify, not a conclusion that a particular nationality or emergency document will be accepted. ## Your pre-journey checklist - Report the loss accurately to police and confirm replacement procedures through your official consular service. - Separate a passport, emergency travel document, police report and landing slip; they are not interchangeable. - Explain nationality, status, intended departure, transit and destination rather than adopting another traveller's timeline. - Contact Hong Kong Immigration early if the limit of stay is approaching; replacement processing does not automatically extend it. - Verify departure, carrier and destination requirements before confirming revised transport. SOURCES & FURTHER READING ## Sources & further reading This article draws on the media coverage and public information below. Event and transport arrangements can change; check the latest details before travelling. 1. [Hong Kong Tourism Board: lost passports and useful numbers (discoverhongkong.com) (Opens in a new tab)]() 2. [British Consulate-General Hong Kong: emergency travel documents and appointments (gov.uk) (Opens in a new tab)]() 3. [Hong Kong Immigration: visitor landing slips and replacement (immd.gov.hk) (Opens in a new tab)]() 4. [UK Government: Hong Kong entry and reported-lost passports (gov.uk) (Opens in a new tab)]() 5. [HK01: overseas passport-loss reporting (applicant scope differs) (hk01.com) (Opens in a new tab)]() HONGKONGGO / YOUR NEXT JOURNEY ## Make it your journey Once the relevant authorities have confirmed your documents and itinerary, [contact HONGKONGGO]() with the agreed locations and times if hotel, office or airport transfers need adjusting. A transport booking cannot replace document issuance, visa, immigration or boarding approval. [Request your journey]()[Discuss your journey]() [Back to the journal]() THE TRAVEL JOURNAL ## More from the journal An evening out. A hotel arrival. A journey across the border. Discover Hong Kong and Macau, with the details that make getting there feel easier. [View all]() [Do you need to enter Hong Kong for an airport connection?![Airside transfer and baggage collection after entry both require document and airline checks]()]() Entry requirements10 min read ### [Do you need to enter Hong Kong for an airport connection?]() Distinguish airside flight connections, baggage collection after entry and SkyPier ferries to Macao, including document checks and same-day conditions. 17 Oct 2026[Read the story]() [Lost property in Hong Kong: who to contact and how to collect it![Contact paths for MTR, terminal property and aircraft or checked baggage]()]() Travel essentials10 min read ### [Lost property in Hong Kong: who to contact and how to collect it]() Trace a lost item through MTR, airport, airline or police channels, prepare ownership details, and check collection or local delivery before leaving. 17 Oct 2026[Read the story]() [Meat, poultry and eggs into Hong Kong: the 15 kg exemption explained![The import-licence exemption for up to 15 kg of frozen or chilled meat and poultry in personal baggage for own use still requires a valid official certificate]()]() Entry requirements8 min read ### [Meat, poultry and eggs into Hong Kong: the 15 kg exemption explained]() Separate Hong Kong’s 15 kg meat and poultry import-licence exemption from health certificates, written permission, cooked-food exceptions and declarations. 9 Nov 2026[Read the story]() LET’S MAKE IT YOURS ## Your next journey. With HONGKONGGO. Tell us where you are going, when you need to arrive and your preferred vehicle. Our team will help you plan the details, around the clock. 24-hour personal supportFor your cross-border journey [hello@hongkongtomacau.com]()[Request a quote]()[Contact us]() --- [Original page](https://hongkongtomacau.com/en/guides/hong-kong-visitor-lost-passport-guide/) · [Contact and trip confirmation](https://hongkongtomacau.com/en/contact/) ## Structured data ```json [ { "@context": "https://schema.org", "@type": "Organization", "name": "HONGKONGGO", "url": "https://hongkongtomacau.com", "email": "hello@hongkongtomacau.com", "areaServed": [ "Hong Kong", "Macau", "Pearl River Delta" ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://hongkongtomacau.com/en/" }, { "@type": "ListItem", "position": 2, "name": "Travel Journal", "item": "https://hongkongtomacau.com/en/guides/" }, { "@type": "ListItem", "position": 3, "name": "Lost your foreign passport in Hong Kong? Reporting and departure", "item": "https://hongkongtomacau.com/en/guides/hong-kong-visitor-lost-passport-guide/" } ] }, { "@context": "https://schema.org", "@type": "Article", "headline": "Lost your foreign passport in Hong Kong? Reporting and departure", "description": "For visitors who lose a foreign passport in Hong Kong: police reports, consular replacement, landing slips, permitted stay and onward travel checks.", "datePublished": "2026-11-11", "dateModified": "2026-11-11", "inLanguage": "en", "image": "https://hongkongtomacau.com/assets/editorial/hong-kong-visitor-lost-passport-guide/passport-desk.ead9171a4151.webp", "author": { "@type": "Organization", "name": "HONGKONGGO" }, "publisher": { "@type": "Organization", "name": "HONGKONGGO" }, "mainEntityOfPage": "https://hongkongtomacau.com/en/guides/hong-kong-visitor-lost-passport-guide/" } ] ```